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CMMS Onboarding and Training for Facility Teams

M1 Software makes onboarding simple and effective. Your Encompass subscription includes structured remote implementation, virtual onboarding and training, video tutorials, and lifetime support. Tailored on-site implementation and training are also available and quoted based on scope.

Tailored for Success

Onboarding and Training

We prioritize your success with structured implementation and on-demand training options for you and your team to reach your operational goals.

Personalized Demo

streamlined

Structured Onboarding for Long-Term Success

At M1 Software, we understand that adopting a new technology solution can be challenging. That’s why we use a structured onboarding and implementation process designed to support a smooth transition. Each experience is aligned with your environment, workflows, and operational needs so your team can move forward with confidence.

Regular communication with our customers is a crucial part of our onboarding process. Our team of experts will keep you updated on progress to ensure that you are always in the loop. We believe that transparency and collaboration are essential in building a successful partnership, and we value maintaining an open and honest relationship with our customers.

Ongoing support is always included, and our team is available to assist you whenever you need it. We pride ourselves on our excellent customer service, and we are committed to being by your side every step of the way. We believe that your success is our success and we are dedicated to helping you achieve your business goals. Remote implementation, onboarding, and training are included with every Encompass subscription. On-site services are available for organizations that need hands-on support and are tailored and quoted based on the scope of the engagement.

FAMILIARIZATION

Planning

We work with you to assess the operations of your facility and come up with a solution that meets your needs.

Documenting steps during onboarding implementation

Documentation

Once your goals have been defined, we will send you documentation to ensure that we are all on the same page.

CONFIGURATION

Importing operational data into m1Facility

Data Migration

You can migrate personnel, work orders, asset equipment, and other information from third-party applications or import data from a spreadsheet.

Customizing CMMS functionality to match facility needs

Customization

Our M1 Software team will customize Encompass to ensure optimal management of your entire facility.

IMPLEMENTATION

Training

Discover how to effectively use the system by learning all its functions, tricks, and shortcuts to become a skilled user.

Go Live

Having completed the full training program, you will be prepared to unlock the full potential of Encompass.

LIFETIME SUPPORT

Providing continued support after go-live

Headache-Free

Get the support you need anytime with unlimited access to training videos, webinars, and StatSupport.

always at hand

Training Services

Unlock the full potential of Encompass with our structured training program. While the built-in tutorial videos offer a solid foundation, our M1 Software technicians will elevate your learning experience. By enrolling in our training, you'll not only master every function of the system, but also gain invaluable insights into industry best practices, shortcuts, and expert techniques. This specialized training will streamline your learning curve, empowering you to achieve your desired level of automation efficiently and effectively. To stay informed, join our regular ongoing webinars. These webinars are an excellent source of information and will help you stay up-to-date with the latest updates, additions, news, trends.

Remote Training
On-site Training
Webinars
Tutorial Videos

Seamless
Remote Training

Discover the convenience and efficiency of our remote training sessions for Encompass. Our experienced experts will guide you through the application, ensuring a swift and successful start, whether you're participating from your office or the comfort of your home. From small teams to organization-wide rollouts, we customize the sessions to meet your specific requirements. Ideal for both new hires and refreshing your skills, our remote training enables your team to gain a comprehensive understanding of the software's functionalities. With a stress-free and cohesive training experience, everyone can easily align and collaborate effectively. Remote onboarding and training are included with your Encompass subscription and can be tailored to support teams of any size.

Enhanced On-site Training Experience

Experience the difference with our fully tailored on-site training sessions, designed to meet your specific needs. On-site training can be tailored to your operational needs and delivered at the pace required to support your team. Our comprehensive curriculum covers a wide array of topics, ranging from fundamental commands to advanced report generation. Beyond delving into the application's features, our on-site sessions prioritize addressing the unique operational challenges faced by each user. Our seasoned experts not only provide effective instruction on utilizing the application but also offer invaluable insights to help you streamline processes and seamlessly integrate them into your day-to-day operations. Benefit from our value-added on-site training, empowering you to maximize the potential of the software while optimizing efficiency and productivity. On-site training is available and quoted based on scope.

On-site instruction from M1 Software trainers

Stay Informed with Our Engaging Webinars

Stay ahead of the curve, gain valuable insights, and remain up-to-date with evolving industry standards. We highly recommend joining our regular webinars, which focus on relevant topics refreshed annually to incorporate new additions and modifications. These updates reflect both the dynamic industry landscape and M1 Software's innovative advancements. By investing just one hour per month, you can stay current with the program, acquire new tips for effective usage, and enhance your navigation skills. Don't miss out on this exceptional opportunity to expand your knowledge and optimize your experience with us.

Live webinars hosted by M1 Software trainers

Interactive Tutorial Videos at Your Fingertips

Discover our comprehensive library of tutorial videos seamlessly integrated into the m1Facility application. These videos provide in-depth guidance for every function, offering detailed step-by-step instructions. Serving as a valuable resource, they complement your initial training and webinars, reinforcing your understanding of the software. With the flexibility to learn at your own pace, these videos are accessible 24/7, empowering you to enhance your knowledge and skills at any time, day or night. Unlock the full potential of m1Facility with our interactive tutorial videos, always at your fingertips.

On-demand video library for m1Facility training

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